WiroRide

Privacy Policy

Last updated: July 14, 2026

1. Introduction

WiroRide LLC ("WiroRide", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our technology platform at wiroride.com and any associated mobile applications (collectively, the "Platform").

By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and profile photo when you create an account.
  • Payment Information: Credit/debit card details, billing address, and payment history processed through our secure third-party payment processor (Stripe).
  • Driver Information: Driver's license, vehicle registration, insurance documents, and background check consent for Drivers registering on the Platform.
  • Communications: Messages, feedback, and support requests you send through the Platform.

2.2 Information Collected Automatically

  • Location Data: GPS coordinates for ride matching, route tracking, and estimated arrival times (with your permission).
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
  • Usage Data: Pages visited, features used, ride history, search queries, and interaction patterns.
  • Cookies and Tracking Technologies: As described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

  • Facilitate connections between Passengers and Drivers through our Platform.
  • Process payments and maintain transaction records.
  • Verify Driver identities, licenses, and insurance.
  • Provide customer support and respond to inquiries.
  • Send important service-related notifications (ride confirmations, receipts, safety alerts).
  • Improve, personalize, and optimize the Platform experience.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our Terms of Service.
  • Send promotional communications (with your consent, which you may withdraw at any time).

4. How We Share Your Information

We may share your information in the following circumstances:

  • Between Users: Passengers see Driver name, photo, vehicle info, and location. Drivers see Passenger name, pickup/dropoff locations, and contact information necessary for the ride.
  • Service Providers: Third-party vendors who assist with payment processing (Stripe), cloud hosting, analytics, customer support, and background checks.
  • Legal Requirements: When required by law, court order, or government request, or to protect the rights, safety, or property of WiroRide, our users, or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for data in transit.
  • Encrypted storage for sensitive data at rest.
  • Regular security audits and vulnerability assessments.
  • Access controls limiting employee access to personal data.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law, for legitimate business purposes (such as resolving disputes), or as stated in this Policy. Ride history and transaction records are typically retained for 7 years for tax and regulatory compliance.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from promotional emails by clicking the unsubscribe link in any marketing email.
  • Location Services: Disable location tracking through your device settings (this may limit Platform functionality).

To exercise any of these rights, contact us at [email protected] or via WhatsApp/SMS at 551-225-2363.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on the Platform with a new "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: